Tag Archives: bike sharing

DecoBikes: All stations are operational

The folks at DecoBikes report this morning that after a week of wireless outages at many of their rental kiosks, all stations are working today.

This follows a difficult week for the Miami Beach sharing company, which has 100 bike sharing stations across Miami Beach. Problems with wireless connections with vendor T-Mobile left many stations inoperable; customers couldn’t check out bikes, or in some cases, couldn’t return them.

But all has been fixed as of 10:30 Saturday morning.

DecoBikes says service is improving; outages limited to six stations

DecoBikes says it has limited the service outages to just six stations on the 100-plus station bicycle sharing network on Miami Beach.

Since early this week, wireless connection from have made it difficult for DecoBikes customers to check out and return bicycles. Twice this week, DecoBikes recommended that customers who depend on the service for transportation temporarily find other ways to get around.

But the news is better on Friday evening. In an email, DecoBikes reports:

“At this time service has been restored to most stations except for the following few:

124 – Lennox & 6th St.
149 – Meridian & 17th St.
208 – 35th St. & Collins
306 – 69th St. & Collins
317 – Hawthorne Ave & Crespi
401 – 93rd St. & Collins

If you do encounter a station that says “Reporting to Bike Server” or “No Service” please send us an email with the station number (at the top of each station on the sides) and the approximate date and time that you saw the message. The best email to report an issue with the system is: info@decobike.com  This is also the best email to report a billing issue to if you incurred one.”

DecoBikes kiosks still unreliable, company says

The folks at DecoBikes continue to struggle with wireless connections at their bike sharing check-out stations.

On Thursday,  the kiosks on Belle Isle and around Sunset Harbour — on Purdy and in front of Publix on 20th Street– appeared to be working fine, but on Friday, they advised customers to use other transportation until problems are fixed.

We apologize for this inconvenience and we suggest you do not use DecoBike stations in Miami Beach today.”

According to an update from DecoBikes, they are having specific problems at the following stations:

108 – Michigan Ave & 3rd Street

116 – Ocean Dr & 14th Street

117 – Ocean Dr & 14th Place

118 – 13th Street & Washington Ave

119 – 11th Street & Washington Ave

121 – 7th Street & Collins Ave

128 – Pennsylvania Ave & 13th Street

140 – Pennsylvania Ave & 15th Street

143 – 15 Street & Collins Ave

147 – Pennsylvania Ave & Lincoln Rd

149 – Meridian Ave & 17th Street

208 – 35th Street & Collins Ave

306 – 69th Street & Collins Ave

DecoBikes is working with its wireless provider, T-Mobile, to work out the rest of the kinks. In an email to customers, they advise “while many stations are functioning, we caution riders that service could be interemittent and result in delays in their travel times.  If you have any questions regarding this issue, please send us an email:  info@decobike.com.”   

Yippee! DecoBikes reach Belle Isle

DecoBikes on Belle Isle (photo by Josh Fisher)

It took almost two days, but DecoBikes finally delivered bikes to the Belle Isle station on Venetian Way.

Seven bikes were delivered Wednesday afternoon. Around the same time, we heard from DecoBikes HQ, and the swipe cards for monthly subscribers have arrived. So now, for $15 a month, you can grab a bike at our doorstep and ride across South Beach, leave it at another stop, and go about your business.

You can download an iPhone app to learn where the stations are (and how many bikes are there), or check the DecoBikes website.

Share your experiences when you share the ride. We’d like to hear about it.

Belle Isle waits as DecoBikes launches service

Inside the DecoBike office at 717 Washington Ave.

DecoBikes held a press conference Tuesday to announce the launch of the bike sharing program and began setting up bikes at rental stations on South Beach, starting at South Pointe and moving north.

But it’s not exactly a running start: by 1 p.m., there were only a few stations with bikes (none at Belle Isle) and if you signed up today to get a resident swipe card to use the service, you’d be disappointed.

Your Belle Isle Blog did just that — registered for the service and paid the $99 deposit at $15 monthly fee by credit card, and then headed to the DecoBikes office at 717 Washington Ave. to pick up a card. But there were no cards; the is a backlog already, we were told. The attendant took our phone number and promised to call when the cards arrive (if you don’t pick it up in person, they charge $9.99 to mail it to you).

As for bikes, they are being installed at bike stations from south to north, and likely will get to Belle Isle some time tomorrow. Our bike spy, Josh Fisher, reports there were bikes in South Pointe Park, at Ocean Drive and First Street, and Euclid and Fifth Street and at 14th and Collins.

If you want to check for yourself, you can use the interactive map on the DecoBikes website, which reports how many bikes are in place at different stations. You can also download an iPhone app that does the same thing.

Of course, as people begin using the bikes, they will migrate to locations where they get dropped off.

DecoBikes plans to make 1000 rental bikes available at 100 stations on Miami Beach. Phase One includes 50 stations and 500 bikes.

The TransitMiami blog has a great takeout on the service today. And Miami New Times reports that the model who helped demonstrate the bikes at the press is Playboy Magazine’s Miss August, Francesca Frigo.